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Push vs Pull

Product / Dualities

You can push products onto users or pull users toward them.

The Tension

Push is outbound: ads, cold emails, notifications, interruptions. Pull is inbound: search, content, referral, reputation. Push scales effort; pull scales trust.

The Two Sides

PushPull
You reach outThey come to you
InterruptiveInvited
Shorter-termLonger-term
Buys attentionEarns attention

How to Navigate

The Trap

All push: burnout, ad fatigue, rising CAC. All pull: no audience to begin with. You can't pull people who've never heard of you.

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